Our customer service team will respond during business hours Monday to Friday. Emails received over the weekend will be answered as soon as possible on the Monday.
DELIVERY TAKING TOO LONG / MISSING PARCELS
When we post out your order, you will receive a shipping confirmation email with a tracking link to help you track the status of your delivery. If you find your order is taking too long or want to raise a query about the information that is provided on the tracking status, please submit and enquiry via this link: https://helpandsupport.auspost.com.au/s/missing-or-lost-item
For urgent needs, you may phone +61 411 151372.
We will endeavour to answer phone calls during business hours Monday to Friday. Please note: emails received over the weekend will receive priority response time over phone messages left over the weekend.
If you are interested in stocking any of the Baby Loves Sleep products in your shop, we would love to hear from you.
We treat our stockists like partners and love collaborating with retailers.