FREQUENTLY ASKED QUESTIONS

All Baby Loves Sleep products carry the Baby Safety Australia tick of approval. Baby Safety Australia is a privately operated organization, and the key representative body in the Australian nursery industry. Its primary objective is to lead the development of safer nursery products and to promote the safe consumer use of products and to encourage suppliers to develop infant nursery products that are safe in design and that will be safely used by consumers. Baby Safety Australia operates in close conjunction with groups such as Red Nose Australia (formerly known as SIDS and Kids), Kidsafe and the Australian Child Restraint Resource Initiative (ACRI).  

Visit www.babysafety.com.au for more information.

We use only high grade premium Organic Cotton fabrics in all our products. Cotton is a natural material and is naturally breathable so babies won't sweat or overheat and is suitable for eczema.

Our All Seasons range is made with 93% organic cotton and 7% elastane and has a 0.7 TOG rating.

Our Summer 'Cool' sleep bags and sleep suits are made with our one-of-a-kind cotton mesh-like fabric that is ultra light allowing a continuous flow of air around your baby, keeping them cool and comfortable all night long - and has a 0.4 TOG rating.

Our Winter 'Warm' sleep bags and sleep suits have unique quilting with a 2.5 TOG rating to give your baby the perfect warmth allowing the flexibility of layering.

First of all, what is a TOG rating?

The simplest way to explain it is this - a TOG rating is used for measuring the warmth levels of doonas (duvets) and baby sleeping bags. The higher the number, the warmer it will be and the lower the number, the cooler or lighter it will be.

TOG stands for Thermal Overall Grade, and in more technical terms is used to measure the thermal resistance of a unit area (also known as thermal insulance). It is commonly used in the textile industry and was developed in the UK to explain warmth levels of doonas (duvets).

It is interesting to note, that in the UK, a Summer doona is rated as between 3.0-4.5 TOG, while a doona used for Spring/Autumn is rated between 7.5-10.5 TOG, and a Winter doona is rated between 12.0-13.5 TOG (wow, that's pretty high right).  

So think about these numbers in the context of doonas used by adults or older children, granted it is assumed that there are no other factors being considered, like room temperature or clothing used in bed.

For babies however,there are a number of other factors that should be considered when determining what TOG rating sleeping bag you should use for your baby.  These include the clothing your baby is wearingunderneath the sleep bag, the room temperature of your baby's room, your baby’s health and other bedding/blankets you will be using.

TOG Testing

TOG rating is not a mandatory testing requirement in Australia. However, we appreciate that the TOG rating system is widely understood by our customers as an indicator of warmth, and so we at Baby Loves Sleep have all our sleep bags and sleep suits tested by an accredited testing lab to determine the TOG ratings for our seasonal sleep bag and sleep suit range. We ensure our products stay true to the actual TOG rating test result which is the reason why our TOG ratings don't fall exactly as 0.5, 1.0, 2.5. 

In addition, we choose to use only natural fibres such as Cotton which helps thermal regulation and is 100% breathable, prevents sweating, and reduces fluctuations in temperature in the night.

All Baby Loves Sleep sleep bags and sleep suits are TOG tested by Bureau Veritas UK and have passed British Standard 8510: 2009 Clause 7 (Thermal Resistance) and offer the following TOG ratings:

SUMMER 'Cool' | 0.4 TOG - an ultra light and breathable material that is best suited for our hot Australian Summer and for homes where there may not be air conditioning or cool air. 

ALL SEASONS | 0.7 TOG - suitable for all seasons (with appropriate clothing and bedding), best suited for baby's nursery that tend to stay moderate and comfortable or for homes where the air is conditioned by a heater or fan. Ideal for most climates, most of the year around, and where baby's nurseries are recommended to be kept between 18-22 °C.

WINTER 'Warm' | 2.5 TOG - suitable for the colder Winter season (with appropriate clothing and bedding),and for homes that don't have much heating in the room, suitable for chilly weather, and where baby's nurseries can fall below 18 °C.

See our Guide to Dressing Your Baby for Sleep

As all our products are made of Cotton, caring for your sleep bag and sleep suit is easy.  

We recommend to wash in cold machine wash only.  

We also recommend to keep zips done up for best results, wash dark colours separately, do not bleach, do not tumble dry, dry flat, warm iron inside out, do not dry clean.

Yes, choosing the correct size is crucial to how effective the products will be on your baby.  It is highly recommended before purchasing that you check the SIZE GUIDE.

How to dress your baby with our TOG rated sleeping bags

See our Guide to Dressing Your Baby for Sleep.

It's important to use the TOG rating and suggested clothing only as a general guide. 

Just like adults feel the temperature differently, your baby will too. For example, you might be fine with a jumper in 16°C degrees weather whereas someone else might be bundled up in a jacket on top of a jumper. 

See our Guide to Dressing Your Baby for Sleep

See also What is a TOG?

The best guide to knowing if the Sleepy Hugs is the next step for your baby - is none other than your baby. Apart from the obvious signs that your baby is no longer sleeping as well as they used to, here are some signs to watch for:

Tummy roller - when your baby starts rolling onto their tummy and they are still fully swaddled. This can pose a safety hazard.
The SLEEPY HUGS is the perfect solution for tummy rollers as the free arm movement allows baby to use their arms naturally to allow themselves to roll-back.

Escape artist - when your baby starts breaking out of their swaddle and/or the swaddle is no longer able to give them the security and comfort they need.
Although many babies love the feeling of being swaddled, many of them hate having their arms restricted tightly against their bodies. The SLEEPY HUGS gives them that feeling of enclosure without the restriction of a swaddle wrap.

Cat-napper - when your baby starts waking more frequently and is unable to resettle back to sleep, and/or they are waking upset.  
It is well known that babies go through periods of sleep regression and may experience periods of severe startle reflex, which is what causes them to wake up feeling upset (due to feeling a loss of security).  The SLEEPY HUGS gives them the feeling of security and comfort and can help them self settle back to sleep.

The SLEEPY HUGS has a unique design that allows your baby to move their arms freely with a slight restriction that gives the feeling of security to help calm the startle reflex.  The free movement of arms is safe for babies starting to roll onto their tummy during sleep.

No, all our products are designed and created by Mum and Founder of Baby Loves Sleep, Lourdes Villarreal (also known by her nickname Malou or Lou) based on real experiences and years of research, and is considered  Intellectual Property.

The Baby Loves Sleep brands, products and designs are IP protected by registered trademarks and patents around the world.  

Copying IP protected branding, products and designs are considered a breach of IP and legal action may be taken.

Shipping

We currently offer $8 flat rate shipping fees for Standard and $12 for Express shipping via Australia Post - within Australia only.  

We also ship to a number of different countries around the world - see International shipping information further below.

Timelines
Orders will be processed, packed and shipped within 48 hours of being received.  

As stated on the Australia Post website, Standard shipping can take between 1-5 working days to be received depending on your location and Express post is next day delivery (but 1-4 days for WA and NT). 

Lost Items
All parcels are shipped with Australia Post Parcel Post tracking service.  Once parcels are lodged at an Australia Post office, it becomes the responsibility of Australia Post to ensure parcels reach their destination.  Baby Loves Sleep cannot be held liable for items that are lost in the mail.  

Exchange/Refunds
We will happily accept exchange of goods if you have ordered the incorrect size or have changed your mind about a colour or print you originally selected, as long as the items are not used, not damaged and are in their original packaging.  We also ask that you cover the shipping cost both ways.

Please email customer@babylovessleep.com.au for more information. 

See our Returns Policy

International Shipping
We ship to a number of countries outside Australia, including United States, Canada, United Kingdom, parts of Europe and parts of SE Asia. Shipping is calculated at checkout. For New Zealand customers, please visit our WHERE TO BUY page for authorised distributors.